What To Do If HP PC Touch Screen Stops Responding After Using Stylus?

HP touch screen laptops are one of the most in-demand computing devices around the globe that provides you with a smooth touch screen system and efficient performance. You can use the HP touch screen PC via your fingers or use the Stylus Pen to draw and make selections by tapping the tip on the Stylus on the monitor. The stylus is a useful tool in terms of touch screen computing devices and makes using touch screen laptops easier. You can easily use the Stylus pen on your HP touch screen PC, but sometimes you may experience problems while using the Stylus pen. Often these problems occur due to a change of settings and can be resolved simply by making changes to these changes.

A few of our customers have reported that their HP touch screen laptop stopped working through finger touch while or after using the Stylus Pen. If you are experiencing the same problem, then refer to the steps mentioned below in this article by HP Technical Support Australia.

Steps to do if HP PC Touch screen stops responding after using Stylus

  • In case the touch screen is responding slowly via Palm, you may have to update the firmware for the Touch screen using these steps:
  • Open the HP Software and Driver Downloads page on a web browser.
  • Type the model number for your HP product name, product number, or serial number.
  • A list of model numbers will display on the screen, select your model number from here.
  • Your operating system will be detected automatically, ensure that the correct operating system is detected.
  • Change the operating system if necessary by selecting the current version and clicking on CHANGE.
  • Now, click on the FIRMWARE option from the screen and click on the DOWNLOAD option next to the UPDATE.
  • Follow the instructions on the screen to update the firmware accurately.

Note: Check if your system supports Palm rejection, if it does then wait at least 2 seconds before switching between palm and Stylus pen.

Want to report a problem related to your HP laptop or computer? Contact HP Support Australia is here to answer all your queries. We will provide you with the most efficient solutions that will enable you to fix any problems related to HP laptops or computers instantly, so call, email, or chat with us now.

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